THE HOUSE
Privacy Statement
LAST UPDATED — OCTOBER 2026
01
Our commitment
VISUALS PARIS is built on the belief that style is personal — and so is your data. We collect only what we need to serve you well, we never sell it, and we hold it with the same care we put into every piece we make. This statement explains what we gather, why, and the control you keep over it.
02
What we collect
When you shop, subscribe, or contact us, we may collect your name, email, shipping and billing address, order history, and the messages you send us. Payment card details are handled directly by our payment processor (Stripe) and are never stored on our servers. We also collect limited technical data — device, browser, and on-site activity — to keep the store secure and working smoothly.
03
How we use it
We use your information to process and ship your orders, send order and shipping confirmations, respond to your questions, prevent fraud, and — only if you have opted in — share new arrivals, collections, and private previews. Our AI Stylist may use the details you share in a styling conversation solely to recommend pieces within that session.
04
Marketing & your choices
Newsletter and marketing emails are always opt-in, and every message includes a one-click unsubscribe. Choosing not to hear from us never affects your ability to shop or the service you receive. You can update your preferences at any time by contacting us.
05
Cookies
We use essential cookies to run your cart, checkout, and account, and a small set of analytics cookies to understand how the store is used so we can improve it. You can manage or block cookies through your browser settings; disabling essential cookies may limit parts of the site.
06
Sharing & third parties
We share data only with the trusted partners that make VISUALS PARIS work — our payment processor, shipping carriers, and email provider — and only to the extent needed to fulfil your order or a service you requested. We do not sell or rent your personal information to anyone.
07
Data security & retention
Your data is transmitted over encrypted connections and stored on secured infrastructure with restricted access. We keep personal information only as long as needed to fulfil orders, meet legal and accounting obligations, and honour your marketing choices, then remove it.
08
Your rights
You have the right to access, correct, export, or delete the personal information we hold about you, and to withdraw consent to marketing at any time. To make a request, email contact@visualsparis.com and we will respond within a reasonable timeframe.
09
Changes to this statement
As the house grows, this statement may evolve. Any material change will be posted here with an updated date. Continuing to use VISUALS PARIS after a change means you accept the revised statement.
10
Contact us
Questions about your privacy or this statement? Email contact@visualsparis.com and a member of our small team will reply personally. We read every message.
VISUALS PARIS — THE STREETS IS OUR RUNWAY™