Returns & Exchanges

Returns

Free US returns within 30 days of delivery on unworn items with original tags and packaging. Email contact@visualsparis.com to start a return and we’ll send a prepaid US shipping label. International returns are accepted within the same 30 days, but return shipping and any customs costs are the customer’s responsibility — email us first and we’ll guide you through it. Refunds go to the original payment method within 5–7 business days of us receiving the item. Final-sale items are noted on the product page.

Exchanges

Need a different size? Start a return for the item you have and place a new order for the size you want — this is the fastest way to get the right fit while stock lasts. Reach out and we’ll help hold a size where we can.