Shipping Policy

Orders are processed Monday to Friday, excluding public holidays. Most orders are prepared and dispatched within 1–3 business days of being placed.

Orders placed after 12pm ET, or on weekends and holidays, begin processing on the next business day. You will receive an email confirmation as soon as your order is placed, and a second email once it ships.

Complimentary U.S. Shipping on Orders $150+. Orders under $150 ship for a flat $12 within the United States.

Eligible U.S. orders are sent via tracked courier with an estimated delivery window of 3–7 business days after processing. Delivery estimates are provided by the carrier and are not guaranteed.

Once your order ships, we will email a tracking link to the address provided at checkout. Please allow up to 24 hours after dispatch for tracking details to update with the carrier.

Please ensure your shipping address is complete and accurate at checkout. VISUALS PARIS is not responsible for orders delayed, returned or lost due to an incorrect or incomplete address.

Once an order has entered processing, we cannot guarantee that address changes can be made. If you notice an error, contact us as soon as possible at contact@visualsparis.com and we will do our best to help.

During limited releases, launches, sale events and other high-volume periods, processing and delivery times may be longer than usual. We appreciate your patience and will always work to get your order to you as quickly as possible.

Shipping availability and any applicable options are shown at checkout based on your destination. Any customs duties, taxes or import fees are determined by the destination country and are the responsibility of the recipient; these are not included in our prices.